Bug Fix
Lofty Lead Sources Now Sync Correctly
Leads synced from Lofty now retain their Lead Source for accurate attribution and reporting.
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Product Updates & Releases
Bug Fix
Attachments on incoming emails are now saved to the contact's timeline
A PDF or other file attached to an email a contact sent you was silently dropped during sync — only embedded images were kept. Regular attachments on newly synced emails are now stored and show up on the email.
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Bug Fix
Date Conditions in Automations Now Run
Automation and lead-flow conditions using "Was Less Than" or "Was More Than" on a date field now evaluate correctly, instead of silently stopping the automation.
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Bug Fix
Lead Flow and Automation Conditions Now Compare Custom Fields by Value
Number, date, and multi-select conditions in Lead Flow and Automation now compare by actual value instead of as text, fixing rules that misrouted leads.
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Bug Fix
Mention notification emails show the note's text instead of raw HTML
The "Note Preview" section of an @mention email was showing the note's underlying HTML code rather than what the note actually says. It now shows the readable text, with mentions appearing as the person's name.
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Improvement
Partner API: consistent event type matching with canonicalEventType
Events now include a normalized canonicalEventType field and a matching filter, so integrations no longer have to guess between "Viewed Property", "page_view", and "property_save" formats.
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Bug Fix
Pond agents can see everyone's activity on an unclaimed lead again
On a lead sitting in a pond and not yet claimed, agents with pond access could only see the calls, texts and emails they had logged themselves. They now see all of it, so nobody re-calls a lead a colleague already worked.
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Bug Fix
Semi-transparent colours in your email templates no longer go missing
A soft border or tinted background written with a shortened opacity value — like rgba(0,0,0,.15) — was being dropped from your emails before they sent, so recipients saw no border at all. Those colours now survive to the inbox.
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Bug Fix
Invalid Dates Are Rejected in Date Custom Fields
A date custom field now rejects a value it cannot read instead of silently storing it, so a bad entry can no longer break contact search.
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Feature
Monthly included credits now grow with your team
Plans can grant included credits per seat — a base amount plus extra credits for each additional user — so adding teammates raises your monthly allocation.
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